Refund & Cancellation Policy

Listings not approved: full refund

If our team does not approve your listing or claim, we refund your payment in full automatically to your original payment method. Refunds usually arrive within 5–10 working days, depending on your bank.

Approved listings: no refund

When you pay, you ask us to start your service straight away. Once your listing is approved and published, the service has been provided and payments are non-refundable. This includes the 7-day Starter package and any subscription period that has started.

Cancelling a subscription

Cancel anytime from Dashboard → Billing. You won't be charged again, and your listings stay live until the end of the period you've paid for. We don't give refunds for unused days.

Failed payments

If a renewal payment fails, we'll email you and retry over 14 days. If payment isn't made, your subscription ends and your listings are hidden.

Account deletion

If you delete your account, subscriptions are cancelled immediately without a refund for the remaining period.

Duplicate or mistaken charges

If you were charged twice or charged in error, email [email protected] within 30 days and we'll put it right.

Your legal rights

This policy does not affect your statutory rights.